digital signature certificate tool

First Time Users may face below error in case of DSC Failure


digital signature software

In case of above error, below are the possible solutions :-


Solution 1
Check stability of your Internet Connection and there should be no proxy /firewall etc…

Solution 2
Check DSC token not inserted in USB port

Solution 3
Your current internet session can be over

Solution 4
Exclude Microsoft folder which is in C:\Program Files (x86) \Microsoft from Antivirus
    which is installed on your computer.

Solution 5
Access Rights to folder not assigned

Step 1 : Go to C:\Program Files (x86)\Microsoft, Right click Signature folder and
       then click on Properties to give access rights to the user ( refer below image).

digital signed pdf documents

Step 2 : Click on Security tab and then click on Edit, after clicking Edit button select Users .
digital signature tool

Step 3 : Click on “Allow” Check Box for Full Control.
 Step 4 : Then Apply and click ok & Re-Login in Turbo eSigner & Sign invoice.

Notes:

  1. Solution 4 is applicable when Anti Virus installed in your computer
  2. Different setting to be done for different Anti Virus
  3. If you have Windows 7 OS of 32 bit, then make sure you have .Net framework 32 bit or to download it -